Empire Carpet Testimonials

Empire Carpet Testimonials is a great outlet for current and former Empire Today Customers to voice their experiences with our Sales Representatives, Installers and everyone involved in the Carpet Installation Process.

Our New Carpet Is Just Great

We ordered new plush carpet from Empire Carpet Chicago and they were just great. The installers were helpful and moved in all of our furniture once the job was completed. Thanks Empire Today.

Glen H., Illinois

Empire Today provides best price, amazing product knowledge, and next day installation

My husband and I were very satisfied with the work that Empire did in our home. The salesman’s knowledge of the product was amazing and he answered all of questions honestly. The work was done the next day and the installers were prompt, friendly, courteous and they cleaned up after the work was completed. Our living room looks so different and we thank Empire for that. The quote that we received from Empire was the least of the 3 that we were given.

Bonnie H., New York

Its All In The Phone Number

One story is that my best friend remembers vividly that he remembers Empire’s # before he memorized his number at home when growing up. “588-2300 EMPIRE!!”

Jon M., Illinois

Kudos Empire Carpet, for a job well done!

“This was an absolutely painless experience. The sales representative was knowledgeable and patient and the customer service was friendly and precise. The installers were courteous and professional and they worked non-stop, leaving us with a beautifully installed carpet. Kudos Empire, for a job well done!”

Kenneth M., Illinois.

I want to thank Empire Carpet for the great service

“I want to thank Empire for the great service. I received great service from the first call I made and it continued with the sales representative and installers. Everyone was so polite and dedicated to getting the job done. Thank you to our sales representative for your kindness and reassurance. The installers even trimmed my basement door to fit over my new carpeted stairs and it looks great! Thanks Empire Today!”

Renee P., Illinois.

I will recommend Empire Carpet to my family and friends

“I was very impressed at how efficiently our furniture, old carpet and padding were moved and by how quickly our new carpet was installed and the furniture was moved back. The new carpet that is in our family room is such an improvement over our worn out Berber carpet! I’m glad that we were able to have the carpet installed so quickly and conveniently. I will recommend Empire to my family and friends.”

Karen B., Illinois.

You will love your experience with Empire Carpet!

“I could not believe how easy the entire process was. I had carpet installed in several rooms and in a finished basement. Our sales representative was super. They arrived and had great samples and ideas. The two of us chose carpet, effortlessly, for all of the rooms. Within the next day, we had a beautifully finished home. The installers were terrific and our sales representative made sure everything went smoothly and perfectly down to every detail. What’s not to love?
You will love your experience with Empire!”

Mary Lynn S., Illinois.

As promised, Empire was at my home the next morning installing our gorgeous, new carpet

“I contacted Empire and scheduled an appointment for the next day. By the next afternoon, I was meeting with an Empire sales representative. Not only did they 100% guarantee next day installation, they charged me over less than the other company was going to! As promised, Empire was at my home the next morning installing our gorgeous, new carpet. By that afternoon, the installers were gone and I was left with what my husband and I call our “moon” carpet because it is so squishy, soft and comfortable. My son came home the next day to our new house and our new carpet! Thank you Empire!”

Erin S., Illinois.

Great Service from Empire Carpet

“It’s so hard to get good service today but when I called Empire for carpet I was totally surprised. The salesperson was knowledgeable and had some good ideas about carpeting in a house with pets. I had a special order but even at that the carpet arrived much sooner than I’d expected. And the installation was great. Meticulous. They even cleaned up. I’m so happy I called Empire. It’s good to know there are still some people who care about their work.”

Cindy B., Illinois.